Quicken declined to comment when asked whether it planned to expand the subscription model to U.S. It could make sense," Dunn said in April 2016. Last year, Quicken CEO Eric Dunn said that the company - which had just split from its parent firm, Intuit - was investigating a subscription model for the software.
The move to subscriptions is not a surprise. In an email reply to questions, Quicken later clarified that the FAQ applied to Canadian users only. "All future Quicken products will be subscription products," the FAQ said. In another answer to a question in the FAQ, Quicken implied that all versions would be offered solely as subscriptions. Even then, though, customers could add transactions manually. Quicken had long used a similar "sunset" policy, as after three years a licensed version of the software would stop downloading transactions from online sources or letting users pay bills electronically. "If at the point the subscription ends my data essentially becomes frozen in time then that makes the program absolutely useless to me," asserted Peculiar_Investor.
#Quicken without subscription manual#
When a Quicken representative intervened on the forum to say that the only real difference between a subscription and the older licensed software is "that manual transactions can't be added" when the former expired, users were quick to respond. "Quicken is supposed to help me manage my finances, not prevent me from managing my finances," added mshiggins on the same thread. "If the subscription isn't renewed, manual access and updates to the data need to be allowed, otherwise the company will be perceived to be holding the customer's data hostage," argued Dan Glynhampton in a message posted to a Quicken support forum. But the idea that they could not continue to track finances by manually entering transactions fueled push-back from Quicken customers.
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